Last Updated: Sept 21, 2025
At YeloHolidays ("YeloHolidays", "we", "our", "us"), we value your trust and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep it safe when you book hotels or use related services.
By using our website and services (collectively, the "Services"), you agree to the practices described in this policy. If you do not agree, please discontinue using our Services.
This policy may be updated from time to time. Please review this page periodically to stay informed about how we handle your personal data. See the "Changes to This Policy" section below for more details.
Depending on your interaction with us, we may collect the following types of personal data for hotel bookings:
Includes name, date of birth, gender, and any other identifiers needed for hotel check-in.
Includes billing address, email, phone numbers, and emergency contact information.
Includes credit/debit card information or other payment details used for hotel bookings.
Details of hotel reservations, payment history, and services used during your stay.
Automatically collected data such as IP address, browser type, device type, operating system, and geolocation.
Your account preferences, previous searches, feedback, and interactions with our website.
Your preferences regarding promotional emails, offers, and other communications.
Note: We do not collect sensitive data such as race, religion, health, political opinions, or criminal history.
Our Services are not intended for individuals under the age of 18, except when included as part of a hotel booking made by a parent or guardian. If we discover that a minor has provided personal data without consent, we will delete it promptly.
Some personal information is required by law or by hotel suppliers to confirm reservations. If you refuse to provide such data, we may not be able to process your booking or provide services, and we will notify you in such cases.
We use your data to:
We may share your information with hotels, payment processors, and partners as necessary to complete bookings. We do not sell your personal data. Third parties are contractually obligated to protect your data.
You can request access, correction, deletion, or restriction of your personal information, as well as opt-out of marketing communications. GDPR applies to EU residents; CCPA applies to California residents.
Cookies help us enhance your browsing and booking experience. You can manage cookies through your browser, but some functionality may be limited if disabled.
We may update this Privacy Policy periodically. All updates will be posted here, with the "Last Updated" date reflecting the latest changes.
YeloHolidays
Phone: +1 (844) 464-2324
Email: contact@yeloholidays.online
Support: support@yeloholidays.online
Effective Date: This Privacy Policy is effective from the date of posting.
Last Updated: Sept 21, 2025